Wholesale Terms

Wholesale accounts are available to stockists with physical store fronts. 

  • Order minimum is $300 retail (before discount).
  • All orders must be placed via our website and paid for at time of purchase. 
  • Wholesale discounts apply exclusively to products within the Wholesale Menu of our website. Other items are not available for wholesale/resale.
  • Charleston Botanicals reserves the right to adjust prices, adapt, add or remove products, packaging or labels from our product line without notice. 
  • Seasonal & Limited Edition products are available while quantities last and are unavailable for reorder.
  • Stockists agree that all products purchased will be offered for sale at or above our current retail price. (Short term, periodic sales or clear-outs do not present a problem).
  • While we do not offer exclusivity under most circumstances, we are willing to discuss this if your retail outlet is offering a wide variety of Charleston Botanicals products that are moving well. We value all of our stockists and are mindful when considering new wholesale accounts. Your success is important to us!
  • Not all items are exactly as photographed. While we do our best to remain consistent, all of our products are handcrafted individually. Variations and minor “imperfections” are inevitable. We like to think of our products as perfectly imperfect. This is the beauty of handmade! 
  • Wholesale account holders do not qualify for our Aroma Perks Rewards Program. Sorry!
  • Bath bombs should never be stored/displayed in enclosed glass jars as they can explode!
  • While we do our utmost to ensure longevity in our products, we do not recommend use (or sales) of our products after one year of purchase. Fresh is best! 
  • Charleston Botanicals reserves the right to alter wholesale terms as necessary. Please refer back to this page regularly for updates
  • Wholesale offerings are available for in-stock items, only. Unfortunately, we are unable to accept custom or special orders at this time. 
  • If your discount code is not working, please contact us to revaluate/reinstate your account. Premium discount rates are offered to stockists who consistently demonstrate commitment to our brand. Discount rates may be reduced for infrequent buyers at our discretion. 
  • Stockists are welcome to pick up orders to save on shipping. Regular shipping & handling fees apply to all orders sent via mail. Free delivery is available for stockists within a 20km radius. If you are within 20km or would like to pick up your order, please select “PICKUP” at checkout to negate shipping fees. We regret that we are unable to deliver to locations outside of the 20km zone due to time constraints.
  • Orders are generally processed within 5-10 business days. Available inventory is visible on each product page. If you see stock is low on items that you want - please check back often. We watch stock levels closely, and are working hard to replenish. Please remember that all products are being created soley by Angela, and that quality, handmade products take time to create.
  • Wholesale orders will not be processed in November or December. Christmas is an extremely busy time for all of us. Please help us keep you well stocked for the season in a timely manner by planning ahead of holidays and ordering early. 
  • We aim to release seasonal items  approximately 2wks prior to customer release. This is the best time to order your seasonal items, as once they are released to the public, they tend to sell out quickly. Holiday items will be posted on the wholesale/seasonal section of our website as they become available. Quanitities are limited.
  • Please be sure to subscribe to our email list as important information is periodically sent to stockists in this manner.
  • Due to the nature of our products, returns/exchanges will only be accepted on damaged or defective items within 5 days of order receipt. 

Should you have any questions, concerns, or requests - please reach out. We care. We are listening.

Thank you for being a part of the Charleston Botanicals family!