Wholesale accounts are available to stockists with physical store fronts.
- Order minimum is $300 (pre discount/pre tax). (Temporarily reduced to $200 due to COVID-19).
- All orders are placed via our website and paid for at time of purchase.
- Wholesale discounts apply exclusively to products within the Wholesale Menu of our website.
- Charleston Botanicals reserves the right to adjust prices, adapt, add or remove products, packaging or labels from our product line without notice.
- Seasonal & Limited Edition products are available while quantities last and may be unavailable for reorder.
- Stockists agree that all products purchased will be offered for sale at or above our current retail price. (Short term, periodic sales or clear-outs do not present a problem).
- While we do not offer exclusivity, we value our stockists and are mindful when considering new wholesale accounts. Your success is important to us!
- Not all items are exactly as photographed. While we do our best to remain consistent, all of our products are handcrafted individually. Variations and minor “imperfections” are inevitable. We like to think of our products as perfectly imperfect. This is the beauty of handmade!
- Wholesale account holders do not qualify for our Aroma Perks Rewards Program. Sorry!
- Bath bombs should never be stored/displayed in enclosed glass jars as they can explode!
- Charleston Botanicals reserves the right to alter wholesale terms as necessary. Please refer back to this page regularly for updates.
- We are presently transitioning to our new apothecary-style labels. Please be patient with us during this transition.
- If you have not placed an order in the last 12mos, please contact us to request reinstating of your account.
- Stockists are welcome to pick up orders to save on shipping. Regular shipping & handling fees apply to all orders sent via mail. Free delivery is available for stockists within a 20km radius. If you are within 20km or would like to pick up your order, please select “PICKUP” at checkout to negate shipping fees. We regret that we are unable to deliver to locations outside of the 20km zone.
- Orders are generally processed within 10-14 business days. We will do our utmost to process your order in a timely manner, however - longer processing times are likely during busy periods, or for particularly large (or custom) orders. While we do try to keep stock of all products, they sometimes get scooped up quickly when multiple orders roll in at once. Please remember that all products are being handmade from scratch by one person. Quality production takes time. If your order is very large, we may need to order in supplies.
- Wholesale orders will not be processed in November or December. Please plan ahead.
- Due to the nature of our products, returns/exchanges will only be accepted for damaged or defective items within 5 days of order receipt.
If you are interested in carrying our products, please contact us. You will be provided with a discount code for your first purchase upon approval. Wholesale terms will be honored for a period of 2 weeks from approval date.
Should you have any questions, concerns, or requests - please reach out. We care. We are listening.
Welcome to the Charleston Botanicals family! Thank you for supporting local and helping to make our business a success.